Detailed FAQ

Everything most candidates and teams ask before adopting GoalsGuild Coach.

What is GoalsGuild Coach exactly?

GoalsGuild Coach is a desktop interview coaching app that provides live guidance during interviews, then generates post-call summary, action items, and feedback to help you improve round after round.

How does the 7-day trial work?

Start on the trial page with your email, verify it, then activate the trial token inside the app. The trial is machine-bound and runs for 7 days.

Can I upgrade from trial to a full license?

Yes. Purchase via checkout and your account/license is upgraded. The flow is built to handle repeat webhook events safely.

Is payment a subscription?

No. The current model is one-time purchase for a lifetime license unless your sales policy changes later.

What happens if the license API is temporarily unavailable?

The app supports a limited cached-validation fallback path so short outages do not immediately block usage.

What platforms are supported?

Current packaging and release flow includes macOS and Windows artifacts, distributed via versioned release paths.

Does the app store my interview content in the cloud?

Core session and output handling is local-first. Cloud license services are used for activation/validation and related operational controls.

How is license abuse prevented?

The backend enforces machine/email checks for trial abuse prevention, secret-protected provisioning/admin endpoints, and revoke flows.

What security controls are included?

The current stack includes encrypted prompt bundles, runtime integrity guards, signed cached validation blobs, and admin revoke capability.

How do refunds/disputes affect access?

Refund/dispute events can trigger admin lookup by payment intent and revoke the corresponding license.

Can I use my own LLM provider?

Yes. You can configure an API-key provider (OpenAI, Anthropic, Gemini, Groq, OpenRouter) or run Ollama locally. At least one LLM backend is required for coaching/generation features.

What if I do not configure any API key and do not run Ollama?

Then generation-dependent features (live suggestions, summaries, practice feedback, and career text tools) will not work. Configure a provider API key or start a local Ollama model first.

Where can I get legal and download links?

Use the footer links for Terms, Privacy, and Download pages from the main landing experience.

Related Pages

Use these pages for setup, installation, and legal details.

Setup tutorial · Mac setup · Windows setup · Terms · Privacy